| Issue ID | 1032998 |
| Internal NHTSA # | 10559559 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 09/01/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We received the recall notice on 1/9/14 (n28) that our transmission oil cooler tube needed to be replaced. I called our dealer to make an appointment and be sure that the part was available. I heard back from the dealer that the replacement tube was on back order, that chrysler was sending the parts to dealers in batches every three weeks, that i was now on a waiting list, and it could take months before i was able to have the recall repair completed, as chrysler was not providing the part to its dealers fast enough. I was told to call back every three weeks to find out my wait list status. When i asked what would happen if my transmission went out before the repair, the gentleman on the phone said that i could sue chrysler! If the nhtsa has required a recall by chrysler, chrysler needs to make these parts available quickly and, if i just received the recall notice, how can there be a waiting list for the part at my dealer? |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | 1C4HJWEG2DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |