| Issue ID | 1029490 |
| Internal NHTSA # | 10557054 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 22/08/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | In august 2013 i received safety recall n28 / nhtsa / 13c-234 transmission oil cooler tub for my 2013 jeep wrangler rubicon, i received a second notification in october 2013. After receiving the second notification i contacted the dealership where i purchased my jeep and was told i was third on their list to have the safety recall completed. My sales rep. Explained the reason for the delay was chrysler requires the dealership send back the faulty transmission oil cooler tube they replaced before chrysler would send out a new one. He informed me i was third on the list for jeeps effected by the recall and once they reached my name and receive a new transmission oil cooler tube they would contact me. In early december 2013, i contacted them again and i'm still third on the list for replacement. I asked why i was still third, he could not provide me an answer, but informed me he would look into it, over two weeks later still no answer or notification. I don't understand the procedure chrysler is following, however waiting 4 months for the replacement of a faulty piece of equipment seems ridiculous, especially when the public's safety is in jeopardy. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EASTLAKE, OH |
| VIN pattern | 1C4BJWCG3DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |