| Issue ID | 1168836 |
| Internal NHTSA # | 10700941 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 09/01/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My truck has been brought in for service twice for repeatedly stalling while in motion. It has been at the dealership service department for a combined 56 days. I first brought the vehicle in for service on 1/13/2015, after the vehicle stalled on 1/9/2015 while driving 70 mph, and 1/13/2015 when accelerating to 50 mph. My vehicle was cleared to pick up on 1/24/2015 following service that included computer updates, physical inspection, and road testing. My vehicle stalled again on 2/5/2015 while driving on a highway entrance ramp. In all three cases, the vehicle started without assistance in about ten minutes. I immediately returned my vehicle to the dealership for service. I was informed that the service department would contact the manufacturer to send a technician to inspect my vehicle. They never did. On 3/6/2015, i contacted jeep customer service requesting additional help. My case was referred to a special case manager where my concerns were rudely dismissed. I have been contacted multiple times by the dealership to pick up my truck since 3/11/2015, despite the failure of the service department to identify what is causing the vehicle to stall. I do not feel the truck is safe to drive. I have a family and will not put them at risk because the dealership and manufacturer are being negligent. I will not pick up the vehicle until the problem is identified and repaired, or the vehicle is replaced. I have seen a similar case involving a 2013 jeep wrangler that stalls for unidentified reasons posted on the nhtsa web site. This also sounds similar to the recent gm recall due to defective ignition systems that resulted in stalling and caused numerous fatalities. Thank you in advance for your assistance. |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NUTLEY, NJ |
| VIN pattern | 1C4BJWDG7DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |