Issue ID | 1094897 |
Internal NHTSA # | 10618613 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | WRANGLER |
Model Year | 2012 |
File date | 23/12/13 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | There is a safety recall n28 on my jeep. I have gone to 2 different dealers to try to get this recall service completed. The hebert town and country delaership in shreveport la always came up wtih an excuse as to why they could not complete the work (they have to do an inspection first, need an appointment, then they have to order the part, etc... But they would never do the inspection). Then my husband made an appointment with landers in bossier city la to have the recall work done... Approximately a week prior to the appointment they cancelled it due to being "too busy". We then received a call from the automated appointment line and got rescheduled for an appointment today (aug 4, 2014) and when we arrived at the dealer, we were informed they could not do the work because again, they were "too busy" and we were instructed to call back on aug 11, 2014 to see if their workload had cleared up and if they could get us in. The service advisor even told us it's a2 hour job. I think a recall should take priority and i should have to battle 2 different dealerships for 9 months to get this done. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BOSSIER CITY, LA |
VIN pattern | 1C4HJWEG6CLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 06/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |