| Issue ID | 1034206 |
| Internal NHTSA # | 10560483 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2012 |
| File date | 01/06/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | This is a safety recall complaint n28/nhtsa 13v-234 transmission oil cooler tube. First notice received in 6/2013, parts to fix not available at the time. Second notice received 1/2014 indicating parts available and to contact dealership "right away to schedule service appointment." contact was made with dealership and they indicated there is a 4 month waiting list because they are only provided one set of parts per week needed for this recall, which means, only 4 jeeps a month are receiving the repairs for a 2 hour fix. This is absolutely ridiculous. Dealerships should be provided these parts as soon as a customer contacts them on this safety recall. I have been put on the "list" and will be called when i move to the top. A 4 month waiting list means only 16 jeeps will have this safety recall taken care of before i am scheduled. Solution: dealerships need to have these parts available to them as customers call to schedule an appointment. They should not be rationed nor should a complaint be filed against the dealer. The complaint is with chrysler group for not being able to supply parts for a safety recall that could potentially present a life threatening situation if the defect is not taken care of. |
| Vehicle Mileage at Failure | 2660 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LUDINGTON, MI |
| VIN pattern | 1C4AJWAG6CLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |