| Issue ID | 1042537 |
| Internal NHTSA # | 10566251 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2012 |
| File date | 27/02/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep wrangler. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealer was only receiving one recall part per 14 days. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 03/20/14*lj the consumer stated there was another recall but the consumer does not live near a dealer. The dealer has refused to send the necessary part to a different dealer in order to complete the repairs. Updated 03/20/2014 *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CONROE , TX |
| VIN pattern | 1C4HJWDG2CLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/10/12 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DEMONTROND CHRYSLER |
| Dealer's telephone number | 888-865-1894 |
| Dealer's city | CONROE |
| Dealer's state code | TX |
| Dealer's ZIP code | 77304 |