| Issue ID | 1029152 |
| Internal NHTSA # | 10556845 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2012 |
| File date | 19/12/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I took in my jeep to motor village la (2025 s figueroa st, los angeles, ca 90007). I brought it in for a recall of the transmission oil cooler tube (n28/nhtsa 13v-234). Upon calling to determine if the work had been completed, i was told that they only inspected to see what parts would need to be replaced. They further explained that the parts requiring replacement would take a while to be received. When i pushed for more information, they told me that they are only allowed to order 1 part of this type every 14 days from the manufacturer. They said that i would be added to the waiting list for this part. When i asked how many people were on the list, he merely said that there were a lot. So i asked if it would be weeks, months, or what that means? He said he didn't have any further information for me. I believe that this situation fails to meet the requirement of replacement within a reasonable period of time. I could even live with a month or two, but an indeterminate amount of time is ridiculous. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA MONICA, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |