| Issue ID | 868341 |
| Internal NHTSA # | 10411856 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2011 |
| File date | 24/05/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 jeep wrangler. The contact stated that while driving over a bump, the vehicle jerked violently. The vehicle was taken to the dealer who was unable to diagnose the failure but decided to perform a tire rotation, which failed to remedy the problem. The vehicle was taken back to the dealer twice after that where it was diagnosed that the dampner was loose and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 7,268 and the current mileage was 9,500. Updated 08/31/11 *bf updated 10/26/11 |
| Vehicle Mileage at Failure | 7268 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | LAKE LUZERNE , NY |
| VIN pattern | 1J4BA3H11BLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SARATOGA CHRYSLER JEEP DODGE |
| Dealer's telephone number | 518-584-2121 |
| Dealer's city | SARATOGA SPRINGS |
| Dealer's state code | NY |
| Dealer's ZIP code | 12866 |