| Issue ID | 1230955 |
| Internal NHTSA # | 10783543 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2011 |
| File date | 02/07/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I currently own a 2011 jeep wrangler that is experiencing some electrical issues. Currently the airbag light is on and there is a chime indicating such. This chime occurs approximately every 1 to 2 minutes. At about the same time the airbag light problem occurred, the other controls on the steering wheel such as the horn, cruise control and radio controls stopped functioning. I contacted jeep (chrysler) about the issue and was told they would contact me within 24-48 hours concerning this issue. Approximately 10 days went by and i had not heard back from jeep. I contacted jeep and was told that they will not fix this issue. I explained to them the safety concerns with not having a working horn and a questionable airbag. This did not seem to be an issue that they were to concerned about. I've been in law enforcement for several years now, and i cannot stress enough about the importance of having a functioning airbag. This is coming from some of the accidents that i have either witnessed or worked as an investigating officer. I have found through research that several earlier model (2007-2008) jeep wranglers have been recalled for similar issues. This is a recurring problem and i am sure you have received complaints on this issue in the past. This is my second jeep and the company replaced the part that was causing the issue before. It was a 2007. This part is referred to as a clock spring and cost over $500. 00 to replace. I would like for this issue to be addressed before someone is gravely affected. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAYETTEVILLE, AR |
| VIN pattern | 1J4HA3H13BLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |