| Issue ID | 1072526 |
| Internal NHTSA # | 10595745 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER 2-DR 4X4 |
| Model Year | 2009 |
| File date | 02/06/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Steering freezes while driving. The steering stiffens so hard during turns (in drive or reverse and either left or right), that the wheel is frozen stuck in whatever that turn position is and no amount of all-muscle force helps, the direction of the vehicle and any turning of the steering wheel to straighten the wheels is increasingly not an option. Recently this occurred while left turning onto the highway at approx 10mph. It very often happens while simply parking (parallel or backing in). Took jeep to a chrysler-jeep dealer for an oil&lube and advised them of the issue and for them to check it out, they stated couldn't find anything wrong (!). Yesterday i paid $55 for same dealer to check again, this time they recommended replacing 'steering gear box' for $1100 warranty expired part. Thinking this may be covered under the lifetime powertrain warranty (engine/transmission/drive system per chrysler-jeep's web site) that came with the jeep (that i had to prove was ever offered by chrysler (had to find original manufacture sticker that was on the window of jeep when i selected it for purchase & my original purchase papers), as they did not want to honor (!!!), i called chrysler customer care, whose rep stated "part was only covered under basic warranty, not the lifetime". Aaugh! Researched jeep forum online to find that many jeep wrangler owners have issues with the steering gear box used by chrysler that go well beyond steering wheel freezing up while driving. What if someone does a center lane left at a major intersection and the steering freezes... Stuck in left turn position? Please please force recall on jeeps steering gear box before people get hurt. Turning left onto a highway and the steering freezes in the left turn position leaving me to envision going over the embankment into morning rush hour. I beg you, please before people get hurt it they haven't already. |
| Vehicle Mileage at Failure | 38585 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DETROIT, MI |
| VIN pattern | 1J4FA54179LXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |