| Issue ID | 866382 |
| Internal NHTSA # | 10409400 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | WRANGLER 2-DR 4X4 |
| Model Year | 2007 |
| File date | 20/03/09 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Upon driving over an uneven area of pavement (i. E. Train tracks, expansion joint, etc.) steering wheel and front wheels shake violently back and forth. First occurrence in march 2009 at 24,575 miles, dealer determined it was the steering dampener, replaced. Second occurrence in september 2010 at 27,929 miles, dealer replaced the dampener and updated mounting bracket. Third occurrence april 2011 at 33,845 miles (only 5,916 miles on second replacement). Dealer refused to do anything because it was over the 12 month part warranty. Contacted chrysler complaint resolution, same answer. They stated they contacted the dealer who said they refused repair due to "excessive off-road usage". Vehicle has not been used off road since the second replacement and the dealer has not seen the vehicle since then. |
| Vehicle Mileage at Failure | 24575 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WICKENBURG, AZ |
| VIN pattern | 1J4FA24197LXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |