| Issue ID | 1428088 |
| Internal NHTSA # | 11050956 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | RENEGADE |
| Model Year | 2017 |
| File date | 24/11/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | New jeep renegade with 1,600 miles lost power, jerked and stalled going up a mountain from alamogordo, nm to cloudcroft, nm. Did this several times. Unable to make it to our destination. No error codes appeared. We were able to turn around and drive to jack key dealership in alamogordo, nm, where they checked it out and were not able to find any problems with it so they reset the computer. After more than an hour, we attempted to drive back up the mountain and the same thing happened , but we didn't get as far the second time. We were extremely disappointed and decided to drive home back to el paso. Took it to sunland park jeep the next day. They called yesterday and said they cannot find anything wrong, no error codes appear. They were told by corporate jeep to add two updates to the software. They drove it on transmountain rd. Which it has always driven very well on before, since it is not as steep as the mountain we had trouble on. We will be picking up the jeep today but are very worried since we feel it is dangerous to stall in traffic. We bought this jeep brand new with 12 miles on it for our teenage daughter's birthday and we are very uncomfortable having her drive it. I'm very disappointed!!!!!!!!! |
| Vehicle Mileage at Failure | 1610 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EL PASO, TX |
| VIN pattern | ZACCJABB9HPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |