| Issue ID | 1255640 |
| Internal NHTSA # | 10821629 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | PATRIOT |
| Model Year | 2014 |
| File date | 14/01/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My car would not start, there was still power to the lights and radio. My jeep has only 20,673 miles on it. I bought it brand new in december 2013. It is still under manufacturer warranty. I had it towed to the closest chrysler dealer. San leandro chrysler is where i bought it and have it serviced regularly. I purchased the service contract from the dealer. They took 5 business days to look at it. I had to pay for a rental car out of my own pocket. The service tech determined it was the wcm was non responsive. They said since i had an aftermarket alarm the warranty was void. I had the alarm installed by an alarm specialist. They charged me $185 for the diagnostic, and my car still did not work. I did a google search for wcm. It turns out this problem goes back to 2008 in jeep, chrysler and dodge vehicles. One of the forums recommended i disconnect the battery or a certain fuse. I did that, the car started right up ! I told the service manager and he said that he was not going to refund my money. This wcm can only be installed by a dealer because it has to match the vin #. This part should be recalled ! Your vehicle could just turn off while you are driving it ! |
| Vehicle Mileage at Failure | 20673 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALAMEDA, CA |
| VIN pattern | 1C4NJPBA3EDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |