| Issue ID | 967129 |
| Internal NHTSA # | 10500752 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | PATRIOT |
| Model Year | 2011 |
| File date | 01/02/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | After hearing a noise in my exhaust system, i checked under the car and found my muffler locked up about 2 to 3 inches with the exhaust pipe pointing directly at the back of my plastic bumper. My bumper was distorted and melting. I caught this problem before a fire started but am confident this would have ignited. I then reached up and pulled with a little force down on the muffler and it snapped back into the correct position. There is no damage to the underside of the vehicle just the damage to the melted bumper. I went to a dealership and showed the service manager the problem. He took pictures and contacted chrysler. After waiting almost two weeks, the service manager contacted me and told me chrysler would repair my bumper as a courtesy. I asked him if they were going to fix the problem with the muffler/hanger but they refused. I am now doing what i can to inform people of the problem and trying to get the problem fixed. I also found a video at oregonlive. Com which details the same problem with my vehicle. |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JORDAN, NY |
| VIN pattern | 1J4NF1GXBD1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |