| Issue ID | 1278694 |
| Internal NHTSA # | 10861383 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | PATRIOT |
| Model Year | 2009 |
| File date | 11/04/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | In april 2016 this 2009 jeep patroit failed the annual new york state safety inspection due to a severely rusted, unsafe frame crossmember under the engine. The owner is aware that chrysler/jeep recognizes this safety problem and in july 2014 issued an extended warranty (x58) to cover repairs to 2007 jeep patroits and others. This subject vehicle has the exact same corrosion issue but is not recognized by jeep as being part of the warranted population. The jeep customer service representatives fail to provide a creditable explanation for why a warranty cannot be extended to any vehicle that manifests the problem they have already addressed. This owner argues that jeep should provide for this repair from standpoints of ethics, creditably, safety, precedent, and promotion of future customer loyalty. This issue has been discussed with jeep customer agents (1-877-426-5337) and is assigned case #29134626. Conformation of the cited defect can be verified by the servicing dealer: durocher chrysler sales, plattsburg, ny, 1-888-635-4599. |
| Vehicle Mileage at Failure | 164300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JAY, NY |
| VIN pattern | 1J4FF28BX9DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |