| Issue ID | 679105 |
| Internal NHTSA # | 10231032 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | PATRIOT 4X4 |
| Model Year | 2008 |
| File date | 13/05/08 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Headliner is loose in my 2008 jeep patriot. Slaps violently against roof. Noise is so loud, it sounds like a helicopter (no exaggeration). This happens when a window is down while driving. To an unsuspecting driver, this is very dangerous. It scared me the first time it happened. My six year old daughter was in the back seat as i was taking her for her first ride in my brand new car, she put the back window down and this loud helicopter noise came out of nowhere. I literally jump in my seat as i was driving. I could have very easily wrecked the car from the scare of the sudden noise overhead. This is also potentially damaging to your ears (it is that loud). Chrysler / jeep refuses to fix it because all 2008 jeep patriots have the "same design flaw" (yes they admit it). I have complained to the bbb (chrysler doesn't agree to arbitration with the bbb), the attorney general (ohio and michigan), and even contacted an attorney. I am being told that since chrysler refuses to even make an attempt to repair it, that it doesn't qualify for the lemon law. I explained the problem to my father over the phone, then took him for a ride in it several weeks later to demonstrate. My father couldn't imagine that it could be that bad no matter how i tried to word it. After the demonstration my father was in total shock and disbelief. He even complained that it hurt his ears after just a few seconds of riding in the car. My point is, you have to see/hear it to fully appreciate the severity. I am willing to take anyone for a ride in the vehicle to demonstrate the problem. I've owned the car since april and have only driven it for about three weeks. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILLOUGHBY, OH |
| VIN pattern | 1J8FF28W38DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 42 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |