| Issue ID | 1637385 |
| Internal NHTSA # | 11300995 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2019 |
| File date | 02/09/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On sep 2, 2019 while traveling straight at around 60mph the steering wheel turned slightly to the left and locked in that position for a few seconds, almost causing a deadly crash on the freeway as the vehicle almost hit the cement divider. I applied force to turn the wheel in the other direction, to no avail for a few seconds, but then when the wheel "unlocked" it clicked and the car swerved to the right, causing us to almost spin around. I held the wheel as straight as i could, but we did get into a collision when the car was already straightening back. I requested maintenance records from avis, the rental company, but they denied releasing them. Can someone please compel them to release maintenance records for this vehicle? We almost died that day and they won't take any responsibility for the faulty steering mechanism. Avis is actually attempting to collect money from me for the damages but won't release the records. Thank you! |
| Vehicle Mileage at Failure | 13744 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | 1C4RJEBG9KCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |