| Issue ID | 1697505 |
| Internal NHTSA # | 11364445 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2019 |
| File date | 24/04/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 jeep grand cherokee. The contact stated that after starting the vehicle, the vehicle failed to immediately shift into drive or reverse. In addition, the dashboard computer malfunctioned. After the computer self reset, the vehicle would suddenly accelerate. On several occasions the engine revved up and the vehicle would abruptly accelerate forward or in reverse. The vehicle was taken to the local dealer jim shorkey north hills chrysler dodge jeep ram located at 7670 mcknight rd, pittsburgh, pa 15237 who was unable to determine the cause of failure. The manufacturer was not notified. The failure mileage was 6,700. |
| Vehicle Mileage at Failure | 6700 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PITTSBURGH, PA |
| VIN pattern | 1C4RJFBG3KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |