| Issue ID | 1675412 |
| Internal NHTSA # | 11339901 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2019 |
| File date | 06/07/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 jeep grand cherokee. The contact stated that while driving 55 mph, several unknown warning lights illuminated. The vehicle was turned off and restarted however, the failure persisted. The vehicle was driven to the residence. While attempting to place the gear shifter in park, the transmission failed to engage. The started to roll backwards and the parking brake was activated to stop the vehicle. The contact was unable to turn the vehicle off. After a while, the vehicle loss power and turned off. The following day after starting the vehicle, the contact attempted to shift the vehicle out of gear however, the transmission failed to engage. The vehicle was towed to transitowne jeep chrysler dodge ram of west seneca (2989 transit rd, elma, ny 14059) to be diagnosed however, the diagnostic test was still pending. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure mileage was approximately 13,787. |
| Vehicle Mileage at Failure | 13787 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EDEN, NY |
| VIN pattern | 1C4RJFBG9KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |