| Issue ID | 1603614 |
| Internal NHTSA # | 11257475 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2019 |
| File date | 01/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission shifts hard and rough. Mainly shutters the entire car when the automatic trans downshifts from 3-2-1 gears. Very noticable from 2-1 gear. Will almost surge/jump the car from these two gears. This can be a hazard as if i was to stop fast it will jerk the entire car and almost lunges the car forward when doing so. This car was bought july 27th, 2019, with 2k miles on it. Took it into the dealer and of coarse they deny any issue as they would be out thousands of labor dollars if they were to fix 1 car. So it's too easy for them to pass off that it's fine. |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOYNTON BEACH, FL |
| VIN pattern | 1C4RJFCT6KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |