| Issue ID | 1543598 |
| Internal NHTSA # | 11184392 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2019 |
| File date | 05/02/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On startup when cold. Transmission is weird hard shifts. Seems to not know what gear to be in. Sudden stop in transmission between 1st. And 2nd. Gear. Vehicle at 1300 miles took to dealer they test drove one mile (1) advised me of tsb report from jeep in motion with transmission. Adjustment to control shift is even worse than before. Jerky and almost dead drop in transmission on brand new vehicle is hard to believe. Like to see tsb report. 20 plus years auto mechanic myself. Dealer did experience the trouble i have with vehicle. In a one mile road test. Dealership did not close out work order. Will mail me copy of work order. Still waiting since febuary 28. 2019 service. |
| Vehicle Mileage at Failure | 1300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BUFFALO, NY |
| VIN pattern | 1C4RJFAG1KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |