| Issue ID | 1720121 |
| Internal NHTSA # | 11389875 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2019 |
| File date | 17/01/21 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I bought this car in jan. 2018 brand new. For the first year or so i had no problems. As of july 2020 it has stalled on me for 5 times. It only happens while on the highway (60-70mph). The lights on the dashboard start blinking and it says "shift to p to start". It decelerates very quickly luckily i've been able to merge to the emergency lane on the highway but this last time (1/17/21) it was very scary as cars were swerving in order to avoid hitting me. I'm unable to accelerate so there's cars going 60-80mph flying past me. Once i get to the emergency lane and down to 5-7mph the car completely stops (hard stop). I've taken it in to the dealer every time and every time they can't "duplicate" my complaint, there for nothing can be done. Can someone please fix this as i still have 1 year left on this car! If not- im trading it in & no longer buying jeeps. I have the dealer invoice for all visits if anyone needs them. |
| Vehicle Mileage at Failure | 25 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VAN NUYS, CA |
| VIN pattern | 1C4RJEAG6KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |