| Issue ID | 1709594 |
| Internal NHTSA # | 11378444 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2019 |
| File date | 03/12/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In june of 2019, i purchased the vehicle new. About the 3,414 mile mark, i had major electrical issues. While driving the car, all of the warning messages started flashing across my dashboard. The car became sluggish and felt like it was going to stop running. This all happened when i was in traffic moving forward. I felt unsafe. It went to the dealer. If my memory serves me right, they found about 75 codes had been activated by the computer. They could not find a problem with the car and gave it back to me. On my way home, it happened again. All the warning messages flashed across the dashboard screen while i was on the highway. The car was sluggish and i thought it was going to die. It went back to the shop and they kept it for about two weeks. Could not find a problem with it. Finally got it back and i was ensured it was repaired. About a week ago, it happened again. The 11,000 mile mark. The exact same scenario as before. But the car stopped moving on two occasions when i was in reverse and in traffic stopped waiting to make a left turn. The car remained running but would not continue in reverse or go forward. I put the car in park both times, messages flashed across the screen and seemed to reset the system. I then could continue going with the car. I definitely felt unsafe when this happened. Again, they can find nothing wrong. I was told there was a two page printout showing all the warning codes that had gone off. As i write this, the car is in the shop. Ive been told they cannot find anything wrong. As of this writing, they do not know what is wrong with it. They wanted to give it back to me, unfixed. I told them to get it repaired. The car is to dangerous to take back un-repaired. |
| Vehicle Mileage at Failure | 11400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRISTOL, CT |
| VIN pattern | 1C4RJFBGXKCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |