| Issue ID | 1681843 |
| Internal NHTSA # | 11348779 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2018 |
| File date | 03/08/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2018 jeep grand cherokee. The contact stated that the vehicle experienced sudden and unintended acceleration. While shifting into park, the vehicle accelerated and crashed into a pole and the pole ended up underneath the vehicle. The contact stated that she shifted into reverse to view the damage. The contact shifted into park a second time, the vehicle accelerated and crashed into a building. The contact stated that with the impact the air bags failed to deploy. The contact did not sustain injuries. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The vehicle was not taken to a dealer yet. The insurance deemed the vehicle as totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,554. |
| Vehicle Mileage at Failure | 17554 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ASHLAND, KY |
| VIN pattern | 1C4RJFCG0JCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |