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2017 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

Issue ID	1715112
Internal NHTSA #	11386349
Manufacurer	Chrysler (FCA US, LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2017
File date	20/12/20
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I i was driving in my moms 2017 jeep grand cherokee and in motion on a city street and i was not aware of the seat setting button on the drivers side panel door its positioned in a terrible place for people with longer legs, i had dropped a milk shake after picking it up out of the cup holder and it slipped out of my hand and between my legs rolling behind the brake, it had a lid on it so i wasn't worried about it spilling or making a mess. I just casully tried to pick it up by spresding my legs and reaching down to pick it up while keeping my eyes on the road. But, that ended up being the wrong thing to do ,my knee hit the s button for the drivers 1 and 2 memory. The seat started going forward and i couldn't stop it. I had my legs spread to pick up the shake i had no time to do anything with them the next thing i knew i was pinned between the steering wheel and the car seat my lknees and legs were scrunched. I couldn't steer,i couldn't hit the brakes,i was, pinned very tight against the steering wheel. Im a big gu, it was tight,i couldn't brake because my legs were pinned as well, i was helpless., i wrecked into a car and then hitting a bridge being so close tto the steering wheel the air bags all went off all i remember was the seat going down after going all the way to front and then dropping down and staying there i was dropping down when the bags hit me . I knew that the seat controls were down on the left side of me. Tried to make it stop, so i could. Im wondering if anyone else has ever hit this button by accident and the seats started doing the same thing to thenm as it did to me. Is this is an electrical defeact or it was just a fluke? And why does the seat do that when the car is moving. I think it should be automatically turned off while moving. If the button is going to be there. Im so sorryfor the family. We all shouldn't have had to go through this.
Vehicle Mileage at Failure	50000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SAN FRANCSICO, CA
VIN pattern	1C4RJFBG4HCXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4UZ6XFBC5YCG65940 SALSH23448A152048 XW8ZZZ61ZEG043081 JMZDK6W7A10111079 JM1NC2MF0B0213878 1JJF482F1WS479905 5J6RW2H25LL025075 MNACMFF60PW267151 WVWZZZ1KZAW365638 ZFA25000001939311 PN153SYF103046508 YS2GSX40002073131

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2017 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2017 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?