| Issue ID | 1672542 |
| Internal NHTSA # | 11337758 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2017 |
| File date | 04/07/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 jeep grand cherokee laredo. The contact stated that upon his wife exiting the vehicle to grab an item out of the house, the vehicle had independently accelerated forward and barreled into his garage door. The contact stated that his wife was uncertain if the vehicle had been placed in drive or park upon exiting the vehicle. The contact stated that his wife had disengaged the key fob upon exiting the vehicle and that all four doors were shut. The dealer brandywine chrysler jeep dodge ram (3807 kirkwood hwy, wilmington, de 19808) was notified of the failure and informed him that whether or not the vehicle was placed in park or drive, the vehicle should have reset itself into the park position once the key fob was removed and all four doors where shut. The manufacturer was also notified of the failure and a claim was filed. The vehicle had been placed under nhtsa recall number18v332000 (electrical system, vehicle speed control) and had yet to be repaired; the contact never received a notification regarding the recall. The failure mileage was approximately 15,000.*dt*jb |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | ASTON, PA |
| VIN pattern | 1C4RJFAG5HCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |