| Issue ID | 1563402 |
| Internal NHTSA # | 11206945 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2017 |
| File date | 10/05/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I was driving along a rural highway @ 65 mph & heard a loud explosion above my head. It sounded like a gunshot. I actually ducked down in my seat looking into my rear & sideview mirrors. There was no one around me. It was partly cloudy & 60 degrees. I began hearing wind in the vehicle. I decided to stop & check things out. Looking on top of the roof i noticed a large hole in the sunroof w/broken glass lying on the shade guard. I turned around & headed towards the local dealership seeking the advise of the service manager. He & his staff were questioned about any knowledge of exploding sunroofs & their reply was no. They didn't seem to be too concerned w/my safety either! According to consumer reports. Org the issue is well known within the auto industry & government regulators. According to investigations auto makers are not acknowledging or making an attempt to resolving this issue. Safety standards & regulatory oversight of sunroofs have not kept pace w/dramatic size & design changes. More needs to be done to guarantee they are safe. The bigger the expanse of glass, the harder to ensure it won't shatter. Why shattering under normal use? The vehicle/glass is just two years old. I had no idea there were any issues w/sunroofs shattering. I wouldn't purposely jeopardize my safety nor that of my passengers. There needs to be a greater public awareness. Transparency please |
| Vehicle Mileage at Failure | 28000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAWSON, MO |
| VIN pattern | 1C4RJFCG1HCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |