| Issue ID | 1596645 |
| Internal NHTSA # | 11252296 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2017 |
| File date | 29/08/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My wife, (xxxxx), was driving this vehicle. She was in a drive-thru, moving at low speeds when the brakes stopped working. Robin was able to roll to a stop in the parking lot. I responded to the scene to inspect the vehicle and observed that the brake pedal assembly had become disconnected from the brake booster plunger rod, completely disabling the brakes. Upon further inspection, it was determined that there is a retainer clip which holds the plunger rod to the brake pedal. This retainer clip was not installed and was not found anywhere in the area to indicate it had fallen off. There has never been any work done to the vehicle around the brake pedal assembly. It is my belief that the factory did not install the retainer clip, or did not install one correctly. Thankfully, this happened in a parking lot and no lives were lost or hurt. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
| Vehicle Mileage at Failure | 46000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CYPRESS, TX |
| VIN pattern | 1C4RJEAG2HCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |