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2017 Jeep GRAND CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1533321
Internal NHTSA #	11172862
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2017
File date	22/01/19
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	The vehicle's automatic transmission has had 6 incidents where it has not shifted properly: 3 times it has been stuck in 1st gear and not automatically shifted to higher gears. Each time this happened when proceeding from a full stop when the traffic light changed into an intersection, with the gear selector in d. Each time i had to quickly put the gear selector in n and back into d to remedy this. 2 times, while again stopped at a traffic light with the gear selector in d, i stepped on the accelerator when the light changed, but the vehicle just revved and did not move. I checked the gear selector and it was still in d, but would still only rev and not move. Again, as above, i put the gear selector in n and back into d. Only then would the vehicle drive. Just last week, i was attempting to parallel park on the street. I put the gear selector in r to back into the empty space. No vehicles were behind mine, nor any on my left. I stepped on the accelerator, but the engine just revved, the vehicle didn't move. I tried again and again, but it just revved. I put the gear selector in d, went a little forward, then put the selector in r. This time the vehicle did move in reverse. These incidents happened over the past 2 years. The vehicle is currently in the service department at mckevitt chrysler jeep dodge in berkeley, ca to diagnose and repair this recurring issue. This is the 3rd time i have brought the vehicle to this dealership for this same issue. The previous two times, they were unable to find the cause of the problem. I have found that 20 other owners of 2017 jeep grand cherokees have reported similar complaints on the car repairs. Com website: http://m. Carcomplaints. Com/jeep/grand_cherokee/2017/transmission/
Vehicle Mileage at Failure	33500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ALAMEDA, CA
VIN pattern	1C4RJFLG7HCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KL1TG5DE5BB162233 1G6DM577840126704 YS3CD48T8V1029909 1FTFW1E88MFB49658 2B6HB21Y9VK539160 1GCCS14ZXM0188683 1G1ZD5EU2BF111288 1NXBR32E16Z581174 KMJWA37KBLU123114 5HD1FDV194Y718706 WDB2020181F123456 WAUBF78E76A251596

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2017 Jeep GRAND CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2017 Jeep GRAND CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?