| Issue ID | 1475212 |
| Internal NHTSA # | 11102502 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2017 |
| File date | 14/06/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I bought a new 2017 jeep grand cherokee in february 2017. Vehicle completely broke down at a main street intersection on april 2017 and would not move. Towed to dealership. Dealership replaced the transmission. 2 weeks later vehicle just turn off on major freeway. Again returned to dealership. June 2018 entering major highway transmission changed gears and would not accelerate. Per dealership software update fixed problem. 2 days later drove for over an hour and while stopped at intersection vehicle would not move.. Not accelerating. Currently vehicle back at dealership and informed transmission needs to be replaced. Per service rep transmission on back order and no eta on when vehicle transmission will be replaced. This is my primary vehicle and i am go honestly scared to drive this vehicle. |
| Vehicle Mileage at Failure | 31000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | 1C4RJEAG0HCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |