| Issue ID | 1595092 |
| Internal NHTSA # | 11246102 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2017 |
| File date | 07/01/19 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 jeep grand cherokee. While driving at night, the hid headlamps burned the plastic lenses. The failure created a shadow effect on the plastic lenses and the contact was unable to view the road. The vehicle was taken to ladd-hanford dodge chrysler jeep ram (2247 cumberland st, lebanon, pa 17042, (717) 273-4585) where it was diagnosed that the headlamp bulbs were too hot for the lenses. The vehicle was not repaired. The manufacturer was contacted several times and stated that the vehicle was not covered under warranty. No assistance was provided. The approximate failure mileage was 26,000. The vin was invalid. |
| Vehicle Mileage at Failure | 26000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ANNVILLE, PA |
| VIN pattern | 1C4RKFLG8HCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |