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2017 Jeep GRAND CHEROKEE Exterior Lighting Problems, Complaints and Defects

Issue ID	1344485
Internal NHTSA #	10937966
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2017
File date	28/11/16
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The jeep grand cherokee has a "safety" feature called automatic high-beams, a feature they charge an additional fee for. The feature itself can be turned on/off only through the uconnect system of settings, while the vehicle is stopped. The actual feature once turned on can be enabled and disabled through the turn signal stalk (pushing forward to enable, back to disable) once the feature is turned on via uconnect, there is no way to manually turn on your high-beams except by pulling back on the turn signal stalk to enable your flash-to-pass high-beams. This allows the high-beams to turn on for approximately 6 seconds before they automatically turn off, even if you are still holding the stalk back towards you. The reason this is a safety issue is that the uconnect system automatically disables automatic high-beams at speeds of 15mph or less. Once this feature is automatically disabled, it cannot be re-enabled until you hit a speed of 23mph, at this point the automatic high-beams is re-enabled by the uconnect system. Where this becomes an increased safety issue is on residential streets with speed limits of 20mph. There is no way to turn on your high beams on residential roads, unless you are able to turn onto the residential road where the lights were previously automatically enabled (ie driving above 23mph) and you keep your vehicle speed above 15mph. The only way to turn on your high beams in this situation is to do one of the following: 1- break the speed limit to reach 23 mph then drop back down to the legal speed limit (so not an option). 2- drive with 1 hand on the wheel, while holding back the turn-signal stalk to enable flash to pass high-beams, and every 6 seconds resetting the stalk after they turn off. 3- stop your vehicle, enter the uconnect system on the radio, change the settings to turn off the automatic high-beam feature.
Vehicle Mileage at Failure	12
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WASHINGTON, DC
VIN pattern	1C4RJFBG4HCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	RWD
Transmission type
Vehicle speed	17
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA7T4C04NCK52362 WBAUP7C54BVP21518 WV2ZZZ7HZ5H044164 WVGZZZ5NZAW060711 3MW5R1J06N8C43192 WF0YXXTTGYNJ29935 LVVDB21B4PD952435 KMHJU81C3CU314248 3KPFK4A74HE091266 WDD2053402F501803 LC0C76C4550221001 KNAC481AFP5085858

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2017 Jeep GRAND CHEROKEE Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2017 Jeep GRAND CHEROKEE Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?