| Issue ID | 1482952 |
| Internal NHTSA # | 11112737 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2017 |
| File date | 20/07/18 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | While driving my 2017 jeep grand cherokee, summit, down the highway at 65mph, the power steering and land sense suddenly became unavailable. The jeep veered to the right hard, nearly hitting the car next to me, and off the road without power steering. 2 warnings immediately displayed "power steering unavailable service required and landsense unavailable service required." this vehicle has 23,395miles on it. Note**** this occurred the day after it was in the dealership for the cruise control safety recall u65 repair. The jeep was towed to the dealership and the tow truck driver experienced no power steering while loading and unloading the jeep. The service tech however; had no problem and did not witness the lack of power steering. There were no repairs done and i was told " it was a computer glitch" i am terrified to drive this vehicle! |
| Vehicle Mileage at Failure | 23395 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHANDLER, OK |
| VIN pattern | 1C4RJFJT6HCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |