| Issue ID | 1507932 |
| Internal NHTSA # | 11142681 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2017 |
| File date | 12/10/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 10/12/18 i was getting ready to go to work however when i tried to open my car it would not open my car was parking the parking lot of where i live i called nielsen dodge and they help me to open the car manually and silence the alarm but the car was not turning on and neither the dealer nor the people from ucconect could remotely start my jeep, my car was towed to nielsen dodge in rt 10 and it has been there for two weeks now and they still cannot give me an estimate as to when my car will be fixed or if it will be fixed. On 10/24/18 chrysler sent out an engineer to look at my jeep and i went in today for a follow up and the told they have to order a part but they do not know how will it take for the part to arrive, my case number with chrysler is 57198050. I read online and see other people having similar issues with 2017 jeep grand cherokee not turning on please help me with this matter as it is now been 2 weeks and i just need to know if or when the car will be fixed. |
| Vehicle Mileage at Failure | 21120 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PARSIPPANY, NJ |
| VIN pattern | 1C4RJFBG6HCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |