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2016 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

Issue ID	1691931
Internal NHTSA #	11360316
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2016
File date	20/09/20
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	On 9/20/20 at approx 4:30pm est, as we left a parked position and began exiting a parking lot, we suddenly smelled a strong odor that was similar to the smell of burning clutch plates, we then observed black smoke coming through the front passenger vent. I immediately put the vehicle in park where it stood, my husband exited the vehicle and i went to the back to leash and remove my two dogs from the back seat. Once my dogs were safely out of the vehicle, i handed the leash to my husband, went back to the vehicle and turned off the engine, removed our cell phones and my purse and stood back from the vehicle. When no flames were observed, we opened the hood and observed black smoke and smelled the same scent similar to burning clutch plates. The smoke appeared to be coming from the back of the engine near the fire wall. I waited approximately 5 minutes and when no further smoke or any other signs of a fire were observed i restarted the vehicle to move it from the travel lane, the vehicle started and appeared to run as normal and no codes were showing on the dash. I immediately shut the vehicle back off after moving it approximately 30 feet to a safe parking place and called for towing. The truck was transported to criswell chrysler in thurmont, md some time that evening. I spoke with a customer service person, luke, at criswell and described what had happened. Around 4:45pm on 9/21/20 i was told the technician had found multiple burn holes in my "intake manifold". Having owned a ram1500 ecodiesel and having had the egr cooler recalled on that vehicle, it came to me that this jeep could be having the same issue. I am convinced that if we had been driving down the highway, whatever caused the intake manifold to burn, could have caused a catastrophic fire event, putting the lives of myself and my family in danger. I have filed with fca, case number 77286484
Vehicle Mileage at Failure	49700
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BOYDS, MD
VIN pattern	1C4RJFJM6GCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WMWXP7C50F2A58939 WAUZZZ8E76A279383 WMWZC5C54DWP34756 1FTFW1RJ5SFA70538 JS1CR111100100664 LVZMN259XNAA02241 HPTTDENS09K0086E7 TMAEH812AAJ019403 JTHBN30F030105662 U5YHB511AAL214235 WVWZZZ6XZXW032856 SJNFEAJ11U1769205

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2016 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2016 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?