| Issue ID | 1681631 |
| Internal NHTSA # | 11348618 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 01/07/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that while in his vehicle, he noticed the dashboard rising as bubbles appeared. The contact mentioned the dashboard failure was becoming very concerning because its hard to see the roadway while driving. The vehicle was taken to the dealer lakeland square mall (3800 us highway 98 north, lakeland, fl 33809) where the dashboard was inspected and it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure and informed the contact that there was no recalls was on the vin. The failure mileage was approximately 36,000. |
| Vehicle Mileage at Failure | 36000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAKELAND, FL |
| VIN pattern | 1C4RJFCG9GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |