| Issue ID | 1316347 |
| Internal NHTSA # | 10904905 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 09/06/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I received a recall from chrysler/jeep in regard to the brake/transmission shift interlock solenoid which may have an incorrectly crimped electrical connector. This could lead to the transition gear becoming locked in park or neutral position and cause a crash without warning. I received the recall in june 2016. Jeep of white plains, ny told me that service did not have enough parts and would place me on a waiting list. In august, i contacted them again and they explained that it was now a software issue and my car would only require a download. When i brought the car in on 8/31, they told me that they could not service the vehicle because it doesnt require a download (i was give the wrong info), the part is not available and i will have to be placed on a waiting list again. Waiting over 3 months for a recall is far from timely. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE PLAINS, NY |
| VIN pattern | 1C4RJFBG0GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |