| Issue ID | 1616135 |
| Internal NHTSA # | 11278115 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 30/10/19 |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep grand cherokee. While the vehicle was parked and occupied, the driver's side head rest exploded without warning or an impact occurring. There were no injuries. The vehicle was taken to fields chrysler jeep dodge sanford (750 towne center blvd, sanford, fl 32771, (407) 878-7710), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 68052758. The failure mileage was 21,880. The vin was unknown. |
| Vehicle Mileage at Failure | 21880 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DEBARY, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |