| Issue ID | 1698482 |
| Internal NHTSA # | 11365205 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 13/10/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep grand cherokee. The contact stated while driving 45-50 mph, there was an abnormal roaring sound detected. The gear shifter jumped out of gear and shifted to manual. The contact pulled over and the vehicle drove as designed. The contact stated while her husband was driving there was an abnormal sound detected and the vehicle failed to exceed 30 mph. The vehicle was taken to an independent mechanic where the contact was informed that there was an issue with the transmission. The local dealer and manufacturer were not contacted. The contact stated the verizon hum device provided dtc code: p1b93 (gear one incorrect ratio). The vehcile was not diagnosed nor repaired. The failure mileage was 85,000. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | JOHNSTON, SC |
| VIN pattern | 1C4RJEAG7GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |