| Issue ID | 1508629 |
| Internal NHTSA # | 11143388 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 12/07/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Since leasing this jeep in july of 2016 there have been multiple issues. The main code found several time is a loss of communication from the main computer to the rest of the auto. Code u220. Issues include 1) incorrect shifting, 2) incorrect "brake" warnings, 3) unavailability of bright lights in the auto or manual modes, 4) lane change/object sonar warnings not available (back into cement wall at night) 5) nonfunctional automatic windshield wipers 6) lack of communication between the jeep and iphone 7) inability to turn jeep off 8) when in cruise control if + pushed it doesn't go up just one or two mph's, it speeds up very quickly and doesn't stop and 9) issue with adjusting the air ride and . The bright lights were not available 50% of the time. I would take the jeep in and they could not find a code, so they would tell me there was nothing to fix. Finally, a tech looked into the issue and found a star fix and implemented it. Now i have the availability of bright lights 90% of the time. I drove for two years with no bright lights for most of the time at night, on country roads, and even in the pa mountains at night with no other light distractions.. Within the last couple of months the jeep has started to shift incorrectly. I will be driving in town on a flat road and the jeep will shift into "off road" and the rpm's go up to 8. I have an available video of this. I also have a video of the jeep's dash after it shifted to another drive where the rpms went up to 4 on a level city road. When taking the jeep for the "brake" issue the tech could find no codes. I refused to drive the jeep and it sat for almost three months. Finally, a star was implemented, however now the "brake" alarm goes off more frequently. In summary, it seems the main computer is not talking correctly to the rest of the auto and the errors are becoming more serious as time goes by. |
| Vehicle Mileage at Failure | 4186 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WATERFORD, WI |
| VIN pattern | 1C4RJFCGXGCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |