| Issue ID | 1463159 |
| Internal NHTSA # | 11090237 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 25/04/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I was driving my vehicle and it stalled out in the middle of a road in traffic. I steered to the left turn lane because there was no shoulder available. I put the vehicle in park. The ignition (push button) was still in the ? Run? Position. I pushed the button and the ignition wouldn't turn off. I tried pushing it multiple times and the ignition still wouldn't turn off. I also tried holding it down. Nothing i did would turn the ignition off. The display screen was flashing a lot of different error messages including ? Vehicle not in park?. I had to have the vehicle towed to the dealership. I have a video of the ignition not shutting off when pushing the button. *tt consumer stated windshield was changed out the same day this issue occurred with a jeep brand windshield. Since the ignition would not turn off, they left it overnight and the battery died, clearing all fault codes. Therefore, they could not find any issue with it in the morning. Consumer had many electrical issues with the jeep and chrysler was unable to help in any way. Updated 9/4/18*jb |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HARRISBURG, NC |
| VIN pattern | 1C4RJFCG3GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |