| Issue ID | 1625620 |
| Internal NHTSA # | 11288211 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 25/10/19 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that the headlights failed to illuminate. In addition, when fueling the tank and attempting to drive, a knocking noise was heard from the engine. The vehicle was taken to leith chrysler jeep (5500 capital blvd, raleigh, nc 27616, (919) 872-5500) twice where it was diagnosed that both headlights needed to be replaced. The headlights were not replaced, but the engine noise was remedied; however, the noise recurred. The vehicle was taken back to the same dealer and the contact was informed that the noise was normal. The manufacturer was made aware of the failure and provided case number: 71542505. The failure mileage was approximately 43,000. |
| Vehicle Mileage at Failure | 43000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RALEIGH, NC |
| VIN pattern | 1C4RJEAG8GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |