| Issue ID | 1649714 |
| Internal NHTSA # | 11316138 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 04/03/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that while driving approximately 30 mph, the vehicle started to vibrate, lost power steering with the abs warning indicator illuminated. The contact coasted to the side of the road. The contact was unable to turn the vehicle off manually. Shortly thereafter the vehicle turned off independently. The contact exited the vehicle. The vehicle was towed to boardwalk chrysler/jeep located at (1b bair island rd, redwood city, ca 94063), but was not diagnosed. The vehicle was then taken to an independent mechanic where the battery was replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000. |
| Vehicle Mileage at Failure | 92000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BELMONT, CA |
| VIN pattern | 1C4RJFAG7GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |