| Issue ID | 1407555 |
| Internal NHTSA # | 11023435 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 15/05/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that while driving at various speeds, the entire instrument panel failed to function. The vehicle was taken to the gary miller chrysler dodge jeep ram dealer located at 5746 peach st, erie, pa 16509; where it was diagnosed that the entire dashboard and the transponder needed to be replaced. The vehicle was repaired. The contact also stated that the failure recurred several other times at different occasions. The vehicle was taken to the same dealer 5 different times. The contact stated that the dealer was not certain of the failure. The contact stated that on another occasion in the parking lot, the contact started the vehicle and noticed that the entire instrument panel was blank and failed to function. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 877-426-5337 and was made aware of the failure. A case number: 32190224 was provided. The approximate failure mileage was 17,000. |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ERIE, PW |
| VIN pattern | 1C4RJFAG4GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |