| Issue ID | 1491157 |
| Internal NHTSA # | 11121122 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2016 |
| File date | 09/08/18 |
| Component | ELECTRICAL SYSTEM: SOFTWARE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 jeep grand cherokee. While the vehicle was at a stop sign, it stalled without warning. The contact powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was later taken to baxter chrysler dodge jeep ram omaha (17950 burt st, omaha, ne 68118, (402) 493-7800) where it was diagnosed, but a failure code could not be found. The vehicle was not repaired. The contact called the same dealer and was informed that they had updated the software. The contact was not aware of the software update at the time of the diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 11,300. |
| Vehicle Mileage at Failure | 11300 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | OMAHA, NE |
| VIN pattern | 1C4RJFAG9GCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |