| Issue ID | 1672822 |
| Internal NHTSA # | 11337962 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2015 |
| File date | 28/06/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased a pre owned 2015 jeep grand cherokee altitude from titan auto sales in worth il on june13,2020. At the time of purchase i was given the 2 sets of keys in which i carried only one key with me when i use the truck. On june 28, 2020 my parked and locked jeep was stolen from a mall parking lot by a crook/s who used a laptop to unlock and start my vehicle. I am not only hurt and upset but i am ferious and utterly confused on how a well developed push start vehicle with supposedly high ranking vehicle was stolen by a laptop. This vehicle was valued at $18,000 and a individual was able to steal my vehicle without a key. I have both of my keys to my vehicle but i have no vehicle. I just don't understand how can jeep create a vehicle and sell it for $40,000 but the vehicle is not properly secured or protected from cyber auto thieves. I didnt get a chance to enjoy my new vehicle because it was stolen 15 days later after i purchased it from a dealership by a cyber auto thief. I am glad that i have insurance but my trust in jeep vehicles have been ruined from this experience and i can not recommend a vehicle like this to anyone whose interested in jeep vehicles because obviously it's not worth it. I just want to know how can jeep prevent this from happening or if they even know that their vehicles can be hacked by a laptop. |
| Vehicle Mileage at Failure | 100200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 1C4RJFAG4FCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |