| Issue ID | 1692297 |
| Internal NHTSA # | 11360568 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2015 |
| File date | 22/09/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Took my jeep in for a routine oil change and was told that both ends of the steering box are leaking will need repair at a cost of nearly $2400. 00. In researching this problem i discovered hundreds of complaints across the country for this same problem as well as a recall of jeep products in 2011-2012 for the same problems that resulted in injuries to drivers and fires in vehicles. This is a well known problem with previous precedent from prior model years that needs to be addressed through a recall process before some gets injured or killed or a vehicle catches fire. The service advisor even admitted that they see a lot of these issues with the jeep product. |
| Vehicle Mileage at Failure | 75600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TACOMA, WA |
| VIN pattern | 1C4RJFJGXFCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |