| Issue ID | 1656433 |
| Internal NHTSA # | 11321146 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2015 |
| File date | 13/04/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While driving on the highway at 55mph the active safety head restraint deployed, slamming the back of my head. I was able to pull over but stunned and this could have resulted in a high-speed collision. There was no impact or no triggering event to this. A preliminary call to a dealership indicates this is "somewhat common" and is not under warranty at over $700 for repair. I believe this is an clear manufacturing defect on a feature that can directly cause injury or result in an accident. Like an airbag, this device should be under recall for random deployments. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANITOU SPRINGS, CO |
| VIN pattern | 1C4RJFBG7FCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |