| Issue ID | 1616584 |
| Internal NHTSA # | 11278429 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2015 |
| File date | 24/10/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | My passenger side active headrest popped open all of a sudden while parked. Luckily, there was no one sitting there at the time. I've read stories from a lot of other jeep and chrysler owners that experienced the same issue and there is a class action suit to force a recall. At best, this is an expensive fix which really should be the manufacturer's responsibility. At worst, it can knock someone out while driving and cause an accident. Please look into it. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SIMPSONVILLE, SC |
| VIN pattern | 1C4RJEAG1FCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |