| Issue ID | 1515169 |
| Internal NHTSA # | 11152554 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2015 |
| File date | 19/11/18 |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 75 mph, the driver's seat headrest exploded. The contact stated that a fragment of the headrest struck the driver in the back of the head. The contact stated that the headrest was designed as a preventative safety measure against the whiplash effect during a rear end collision. The contact stated that the headrest actuator fractured into pieces, which caused the headrest to strike the contact in the head. The contact experienced pain in the base of the head, but did not receive medical attention. Gengras chrysler dodge jeep ram (460 connecticut blvd, east hartford, connecticut 06108, (860) 289-0246) was made aware of the failure and stated that the vehicle was out of warranty for repairs. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000. |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WASHINGTON, DC |
| VIN pattern | 1C4RJFAG0FCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |